Return Policy

RETURN POLICY
Last updated October 08, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within Seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please go to Account -> Start a Return -> Enter your your address and Order No. -> Click on Find Order -> Follow on-screen instructions
After we process your return/ exchange, place the item securely in its original packaging, and mail your return to the following address:
 
MJ Oswal Exports Pvt. Ltd.
Attn: Returns
Order #
MJ Oswal Exports Pvt. Ltd, Mangat, Village Khwajke
Rahon Road
Ludhiana, Punjab 141007
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Please Note
     ●     Returns will be approved before processing refunds.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
1800 890 4877
care@mjoswal.com